Kellogg School of Management at Northwestern University
James L. Allen Conference Center
Evanston, IL
3–6 June 2012
| Day 1: Monday, 3 June 2012 |
| 8:30 am |
Welcome and Program Introduction
Joel Shalowitz, MD, MBA, FACP, Clinical Professor and Director, Health Industry Management, Kellogg School of Management and Professor of Preventive Medicine, Feinberg School of Medicine
|
| 8:45–10:00 am |
Managing Change: Innovation Adoption and People Management Challenges
Edward Zajac, PhD, James F. Bere Distinguished Professor of Management and Organizations, professor of health industry management, Kellogg School of Management
Learn about the role of leaders in the
formulation of a competitive organizational strategy through discussion of a
case dealing with a specific organization. Following a group case discussion,
definitions of strategy are reviewed and approaches to strategy development are
explored. Particular attention is paid to how organizations define themselves,
what their corporate culture is like, and how they should develop their
strategy so that it can be successful throughout all aspects and branches of
the organization. |
| 10:00–10:15 am |
Break |
| 10:15 am–12:00 pm |
Managing Change (Continued)
Edward Zajac, PhD |
| 12:00–1:00 pm |
Lunch |
| 1:00 – 2:30 pm |
Negotiating Productive Agreements
Leigh Thompson, PhD, J. Jay Gerber Distinguished Professor of Management and Organizations, director of Teams and Group Research Center, Kellogg School of Management
Update your skills based on
current research regarding the art and science of negotiations and conflict
resolution. Using an experiential exercise, this session draws on class
participation, faculty analysis and discussion of the results to demonstrate
effective negotiation techniques. |
| 2:30–2:45 pm |
Break |
| 2:45–4:15 pm |
Negotiating Productive Agreements (Cont'd)
Leigh Thompson, PhD |
| 4:15–4:30 pm |
Break |
| 4:30–6:00 pm |
Negotiating Productive Agreements (Cont'd)
Leigh Thompson, PhD |
| 6:00–6:30 pm |
Reception |
| 6:30–7:30 pm |
Dinner |
| Day 2: Tuesday, 4 June 2012 |
| 7:00–8:30 am |
Breakfast |
| 8:30–10:00 am |
Making Better Decisions I: Using the Research to Improve Your Skills
Leigh Thompson, PhD, J. Jay Gerber Professor of Dispute Resolution and Organizations, Director of the Kellogg Team and Group Research Center, Kellogg School of Management
This session explores the latest research findings related to decision making. Research findings identify the major difference between effective and ineffective decision making as the ability to collect, process and act on information in an unbiased fashion. This session challenges participants—via brainstorming under pressure, unearthing multiple agendas and optimizing use of cross-functional skills—to be better decision-makers. Gain an understanding of how decisions get made, who is or should be involved in making decisions, and how and what levers are pulled to get decisions made, and on developing strategies to effectively communicate decisions to others—physicians, managers, nurses and others in your organization.
|
| 10:00–10:15 am |
Break |
| 10:15–11:45 am |
Making Better Decisions II
Leigh Thompson, PhD
|
| 11:45 am–1:00 pm |
Lunch |
| 1:00–2:30 pm |
Values-Based Leadership
Harry Kraemer, MBA, Clinical Professor of Management and Strategy, Kellogg School of Management
Sometimes "doing the right thing" while also delivering outstanding and lasting results can be difficult for leaders to achieve, but in today’s economic and political environment values-based leaders are needed more than ever. Through highly interactive dialogue, this session will review the four principles Kraemer has identified that guide leaders to make choices that are aligned with their values and offer a framework to adopt the four principles of values-based leadership to make organizations beacons of enduring value in the world.
|
| 2:30–2:45 pm |
Break |
| 2:45–4:15 pm |
Values-Based Leadership (Cont'd)
Harry Kraemer, MBA |
| 4:15–4:30 pm |
Break |
| 4:30–6:00 pm |
Strategic Challenges for the Regulatory Professional I
This session will seek to identify, again in an highly interactive manner, appropriate responses to surmount the managerial and strategic challenges facing you as a regulatory professional and the profession as a whole to enable the true skill-set of a regulatory professional to be realized and leadership opportunities seized.
|
| 6:00–6:30 pm |
Reception |
| 6:30–7:30 pm |
Dinner |
| Day 3: Wednesday, 5 June 2012 |
| 7:00–8:30 am |
Breakfast |
| 8:30–10:00 am |
Thinking Strategically About New Products
Timothy Calkins, MBA, Clinical Professor of Marketing, Kellogg School of Management
New products are a critical growth lever; few things can drive as much top- and bottom-line growth as a strong new product introduction. However, new products are also expensive, time-consuming and often unsuccessful. Developing a new product strategy, which includes a clear understanding of the regulatory challenges raised by the product, is one of the most important ways you can improve your odds of success. This session will review the seven keys to a strong new product strategy, and evaluate the strategic options for launching new products into established and emerging categories. After discussing the concepts, participants will break into teams to apply the concepts to a case.
|
| 10:00–10:15 am |
Break |
| 10:15–11:45 am |
Thinking Strategically About New Products (Cont'd)
Timothy Calkins, MBA |
| 11:45 am–1:00 pm |
Lunch |
| 1:00–2:30 pm |
Dispute and Conflict Management
Lynn Cohn, JD, director of the program on negotiations and mediation, Northwestern Law School
This session examines disputes and
organizational (or interpersonal) conflicts and how they can negatively impact
an organization. It also reviews how active engagement can be used to resolve
these disputes. Further, mediation is discussed. Exercises are used to have
participants experience techniques that can lead the disputing parties to
successful resolution of the issues causing the conflict.
|
| 2:30–2:45 pm |
Break |
| 2:45–4:15 pm |
Dispute and Conflict Management (Cont'd)
Lynn Cohn, JD |
| 4:15–4:30 pm |
Break |
| 4:30–6:00 pm |
Strategic Challenges for the Regulatory Professional II
This session will seek to
identify, again in an highly interactive manner, appropriate responses to
surmount the managerial and strategic challenges facing regulatory professionals
and the profession as a whole to enable the true skill-set of a regulatory
professional to be realized and leadership opportunities seized. |
| 6:00–6:30 pm |
Reception |
| 6:30–7:30 pm |
Dinner |
| Day 4: Thursday, 6 June 2012 |
| 7:30–8:30 am |
Breakfast |
| 8:30–9:45 am |
Responding to Crisis: Reputation Management
Daniel Diermeier, PhD, IBM Professor of Regulation and Competitive Practice, Director of the Ford Motor Company Center for Global Citizenship, Kellogg School of Management
In today’s business world, organizations and individuals increasingly find themselves the targets of aggressive legal actions, unanticipated media coverage and social pressure. The speed with which information spreads can turn what originally were challenges into crisis situations. Managing such situations demands swift and decisive action. Organizations and their leaders must be prepared to anticipate, recognize and manage rapidly changing strategic environments. During this session, Diermeier will challenge the prevailing view of crises as mere public relations or communications issues. Case studies and crisis simulation exercises balance the theoretical and conceptual frameworks and help participants improve their strategic thinking as well as their team management and communication skills in high-stress situations. |
| 9:45–10:00 am |
Break |
| 10:00 am–1:00 pm |
Responding to Crisis (Cont'd)
Daniel Diermeier, PhD
|
| 1:00–1:15 pm |
Concluding Remarks
Joel Shalowitz, MD, MBA, FACP, Clinical Professor and Director, Health Industry Management, Kellogg School of Management and Professor of Preventive Medicine, Feinberg School of Medicine
|
| 1:15 pm |
Lunch |