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Program Agenda

Kellogg School of Management at Northwestern University
James L. Allen Conference Center
Evanston, IL
3–6 June 2012

Day 1  |  Day 2  |  Day 3  |  Day 4

 

Day 1: Monday, 3 June 2012
8:30 am Welcome and Program Introduction
Joel Shalowitz, MD, MBA, FACP, Clinical Professor and Director, Health Industry Management, Kellogg School of Management and Professor of Preventive Medicine, Feinberg School of Medicine
8:45–10:00 am Managing Change: Innovation Adoption and People Management Challenges
Edward Zajac, PhD, James F. Bere Distinguished Professor of Management and Organizations, professor of health industry management, Kellogg School of Management

Learn about the role of leaders in the formulation of a competitive organizational strategy through discussion of a case dealing with a specific organization. Following a group case discussion, definitions of strategy are reviewed and approaches to strategy development are explored. Particular attention is paid to how organizations define themselves, what their corporate culture is like, and how they should develop their strategy so that it can be successful throughout all aspects and branches of the organization.
10:00–10:15 am Break
10:15 am–12:00 pm Managing Change (Continued)
Edward Zajac, PhD
12:00–1:00 pm Lunch
1:00 – 2:30 pm Negotiating Productive Agreements
Leigh Thompson, PhD, J. Jay Gerber Distinguished Professor of Management and Organizations, director of Teams and Group Research Center, Kellogg School of Management

Update your skills based on current research regarding the art and science of negotiations and conflict resolution. Using an experiential exercise, this session draws on class participation, faculty analysis and discussion of the results to demonstrate effective negotiation techniques. 
2:30–2:45 pm Break
2:45–4:15 pm Negotiating Productive Agreements (Cont'd)
Leigh Thompson, PhD
4:15–4:30 pm Break
4:30–6:00 pm Negotiating Productive Agreements (Cont'd)
Leigh Thompson, PhD
6:00–6:30 pm Reception
6:30–7:30 pm Dinner

 

Day 2: Tuesday, 4 June 2012
7:00–8:30 am Breakfast
8:30–10:00 am Making Better Decisions I: Using the Research to Improve Your Skills
Leigh Thompson, PhD, J. Jay Gerber Professor of Dispute Resolution and Organizations, Director of the Kellogg Team and Group Research Center, Kellogg School of Management

This session explores the latest research findings related to decision making. Research findings identify the major difference between effective and ineffective decision making as the ability to collect, process and act on information in an unbiased fashion. This session challenges participants—via brainstorming under pressure, unearthing multiple agendas and optimizing use of cross-functional skills—to be better decision-makers. Gain an understanding of how decisions get made, who is or should be involved in making decisions, and how and what levers are pulled to get decisions made, and on developing strategies to effectively communicate decisions to others—physicians, managers, nurses and others in your organization.

10:00–10:15 am Break
10:15–11:45 am Making Better Decisions II
Leigh Thompson, PhD
11:45 am–1:00 pm Lunch
1:00–2:30 pm Values-Based Leadership
Harry Kraemer, MBA, Clinical Professor of Management and Strategy, Kellogg School of Management

Sometimes "doing the right thing" while also delivering outstanding and lasting results can be difficult for leaders to achieve, but in today’s economic and political environment values-based leaders are needed more than ever. Through highly interactive dialogue, this session will review the four principles Kraemer has identified that guide leaders to make choices that are aligned with their values and offer a framework to adopt the four principles of values-based leadership to make organizations beacons of enduring value in the world.

2:30–2:45 pm Break
2:45–4:15 pm Values-Based Leadership (Cont'd)
Harry Kraemer, MBA
4:15–4:30 pm Break
4:30–6:00 pm Strategic Challenges for the Regulatory Professional I

This session will seek to identify, again in an highly interactive manner, appropriate responses to surmount the managerial and strategic challenges facing you as a regulatory professional and the profession as a whole to enable the true skill-set of a regulatory professional to be realized and leadership opportunities seized.

6:00–6:30 pm Reception
6:30–7:30 pm Dinner

 

Day 3: Wednesday, 5 June 2012
7:00–8:30 am Breakfast
8:30–10:00 am Thinking Strategically About New Products
Timothy Calkins, MBA, Clinical Professor of Marketing, Kellogg School of Management

New products are a critical growth lever; few things can drive as much top- and bottom-line growth as a strong new product introduction. However, new products are also expensive, time-consuming and often unsuccessful. Developing a new product strategy, which includes a clear understanding of the regulatory challenges raised by the product, is one of the most important ways you can improve your odds of success. This session will review the seven keys to a strong new product strategy, and evaluate the strategic options for launching new products into established and emerging categories. After discussing the concepts, participants will break into teams to apply the concepts to a case.

10:00–10:15 am Break
10:15–11:45 am Thinking Strategically About New Products (Cont'd)
Timothy Calkins, MBA
11:45 am–1:00 pm Lunch
1:00–2:30 pm Dispute and Conflict Management
Lynn Cohn, JD, director of the program on negotiations and mediation, Northwestern Law School

This session examines disputes and organizational (or interpersonal) conflicts and how they can negatively impact an organization. It also reviews how active engagement can be used to resolve these disputes. Further, mediation is discussed. Exercises are used to have participants experience techniques that can lead the disputing parties to successful resolution of the issues causing the conflict.

2:30–2:45 pm Break
2:45–4:15 pm Dispute and Conflict Management (Cont'd)
Lynn Cohn, JD
4:15–4:30 pm Break
4:30–6:00 pm Strategic Challenges for the Regulatory Professional II

This session will seek to identify, again in an highly interactive manner, appropriate responses to surmount the managerial and strategic challenges facing regulatory professionals and the profession as a whole to enable the true skill-set of a regulatory professional to be realized and leadership opportunities seized. 
6:00–6:30 pm Reception
6:30–7:30 pm Dinner

 

Day 4: Thursday, 6 June 2012
7:30–8:30 am Breakfast
8:30–9:45 am Responding to Crisis: Reputation Management
Daniel Diermeier, PhD, IBM Professor of Regulation and Competitive Practice, Director of the Ford Motor Company Center for Global Citizenship, Kellogg School of Management

In today’s business world, organizations and individuals increasingly find themselves the targets of aggressive legal actions, unanticipated media coverage and social pressure. The speed with which information spreads can turn what originally were challenges into crisis situations. Managing such situations demands swift and decisive action. Organizations and their leaders must be prepared to anticipate, recognize and manage rapidly changing strategic environments. During this session, Diermeier will challenge the prevailing view of crises as mere public relations or communications issues. Case studies and crisis simulation exercises balance the theoretical and conceptual frameworks and help participants improve their strategic thinking as well as their team management and communication skills in high-stress situations.
9:45–10:00 am Break
10:00 am–1:00 pm Responding to Crisis (Cont'd)
Daniel Diermeier, PhD
1:00–1:15 pm Concluding Remarks
Joel Shalowitz, MD, MBA, FACP, Clinical Professor and Director, Health Industry Management, Kellogg School of Management and Professor of Preventive Medicine, Feinberg School of Medicine
1:15 pm Lunch