RAPS is closely monitoring developments in the Coronavirus (COVID-19) outbreak. See our public safety page for the latest updates.

 

RAPS is committed to bringing you the highest quality learning content and best online learning experience, and we are excited to debut a new learning interface this summer. In this preparation for the release, we will be transferring your information to a new learning portal on a different platform. We have been working hard to enhance the entire e-learning experience and can’t wait to share it with you.

We are taking all possible measures to ensure the transition will pose as little inconvenience as possible to learners like you, and the RAPS team will be here to support you every step of the way. Here’s what you can expect in coming months:

  • The learning portal you’re familiar with will continue to be available 24/7 through May, June and the first half of July.
  • There will be a brief period beginning the evening of Sunday, 19 July when the RAPS e-learning portal will be unavailable as we transition and transfer your data to the new platform.
  • All courses, virtual programs, webcasts and RAC prep materials for which you’ve enrolled in and presently have access to will be available in the new learning portal.
  • All courses you have completed (including taking the exam and submitting the evaluation) will transfer to the new portal.
  • We’re not able to transfer progress you’ve made within individual courses to the new system. For courses you’ve started but not yet finished, we encourage you to complete them by 19 July (including taking the exam and submitting the evaluation).
  • Courses you’ve enrolled in but not yet started will be available to you within the new learning portal.

The transition to a new online learning platform is part of RAPS’ ongoing efforts to provide premium regulatory content and best possible online learning experience.

We understand you may have questions about the upcoming change and additional details will be posted in coming weeks.

If you need to reach out to customer service, the RAPS solutions center can be reached by email at support@raps.org or by calling 301-770-2920 extension 200.