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Regulatory Leadership

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Thursday, 20 October 2022 - Friday, 21 October 2022 (9:00 AM - 5:00 PM) Central European Time

 It does not matter if you are already leading a Regulatory Affairs Team or if this is one of your goals for the future. This workshop will give you an understanding of what leadership means, in particular when it comes to Regulatory and Quality.

Learn about the typical career routes you can take as a Regulatory professional, and the skills/experience companies look for at different levels. Gain an insight into different personality types and how this impacts behavior; so you can be a more effective communicator as a team member, partner and a leader.
Leadership skills in the context of tasks, company size and country portfolio as well as soft skills versus technical skills will be reviewed. You will learn how to structure successful teams able to cope with critical situations. This will be a hands on worshop where you will be trained on how to have difficult conversations, negotiation skills, and how to get your desired outcome from your counterpart (e.g. Notified Bodies, or your boss).

Learning Objectices

  • Learn how to effectively lead different personalities
  • Get trained on how to handle critical situations with your team, your boss and external people e.g. notified bodies
  • Develop and improve your negotiation and communication skills to drive better outcomes

Pricing Amounts and Deadlines

Before 18 September 2022: Member € 945 | Nonmember € 1,120
After 18 September 2022: Member € 1,080 | Nonmember € 1,265


Susana de Azevedo

Susana de Azevedo Wäsch

Susana de Azevedo Wäsch is vice president of quality management and regulatory affairs with Ypsomed AG. She has more than 19 years of experience in medical devices, pharmaceuticals and biotechnology. Wäsch is experienced in the areas of regenerative medicine, implants, drug-device combination products and infusion pumps. Prior to Ypsomed, she worked at Geistlich Pharma AG, Switzerland; Eidgenössische Technische Hochschule Zürich; Lonza Visp, Switzerland; the European Bioinformatics Institute, Cambridge, England; and the Center for Advanced Research in Biotechnology in Rockville, MD, USA. After earning her MSc at the Ecole Supérieure de Biotechnologie Strasbourg, France, she performed her dissertation at the Institute of Microbiology at the Swiss Federal Institute of Technology in Zurich, followed by further training at the Executive School of Management, Technology and Law in St. Gallen, Switzerland. Furthermore she is leading currently the REC (RAPS European Council) as Chair.

Eric Klasen

Eric Klasen
RA & Quality Consultant in Life Sciences


Hilton Rotterdam

Weena 10, 3012 CM Rotterdam

The Netherlands


RAPS has secured a discounted room block at the Hilton Rotterdam for workshop attendees. Please mention that you are participating in the RAPS workshops.

Check-in time is 15h00. Although the hotel will make every reasonable effort to accommodate guests who arrive before the check-in time, the client recognizes that guest rooms may not be immediately available. Baggage storage will be available. The hotel check-out time is 12.00 on the day of departure.

Room Rate: € 165.00 per night

Room includes:

  • Complimentary breakfast
  • Free WIFI Internet for all in-house guests
  • Tax (VAT)

Book your discounted group rate here:

Access & Public Transport

The Hilton Rotterdam is located in the city centre, just 500 metres away from Rotterdam Central Station.


There is a direct train connection from Schiphol airport to Rotterdam central Station which takes about 26 minutes.

For real-time information, please visit the mobile website OV9292.


Taxis are available directly from the airport outside the departure and arrival halls. You can choose a regular taxi, a luxury Schiphol Business Taxi or a Schiphol Travel Taxi minibus.

If you prefer to pre-order a taxi in advance, don’t hesitate to contact Schiphol Transfer Assistance (STA). Just call +31 20 601 3400 or visit the STA desk in Schiphol Plaza. You can find them in Arrivals 4, open anytime day or night.


The hotel has parking at a cost of € 30 per night.