Conflict Resolution and Negotiation: Effective Tools and Techniques (Mar 2023)

2.0
RAC Credits
Virtual ProgramsVirtual Programs
Wednesday, 15 March 2023 (1:00 PM) - Wednesday, 15 March 2023 (3:00 PM) Eastern Time (US & Canada)

Health care companies want to promote a culture in which the employees enjoy coming to work and interacting with people at all levels within and outside the organization. For you to be effective, you need skills in conflict resolution and negotiation.


Registration Fees

1 Nov 2022 – 15 February 2022: Member $195.00 |Nonmember $230.00
15 February 2023 – 15 March 2023: Member $230.00 |Nonmember $270.00


Learning Objectives

After completing the virtual class, you will be able to:

  • Recognize that conflict may exist within an organization
  • When dealing with people, recognize that the amount of influence each party has depends on their source of power
  • Define the process of negotiation
  • Recognize the importance of preparation
  • Identify ways to deal with individuals who use inappropriate tactics

Who Should Attend?

People who need help with solving conflict within the workplace.


Speakers:

Nancy Singer

Nancy Singer is President of Compliance-Alliance LLC. She is on the faculty of George Washington University School of Medicine and Health Sciences. She presently teaches classes for FDA Staff Colleges and FDA District Offices, Previously, she served as Special Counsel for the Advanced Medical Technology Association. For her efforts to improve communication between the government and the regulated industry, Nancy received Vice President Gore’s Reinventing Government Hammer Award and the FDA Commissioner’s Special Citation. She began her career as an attorney with the United States Department of Justice doing litigation for FDA enforcement cases. Subsequently she was a partner at the law firm of Kleinfeld Kaplan and Becker. Nancy is a retired commander in the Naval Reserve.


Cancellations

RAPS reserves the right to cancel this program at its sole discretion. RAPS will not be responsible for travel or other costs incurred due to cancellation. 

All cancellation requests must be submitted in writing to raps@raps.org. Cancellations will receive a full refund minus a 20% administrative fee. RAPS is unable to accept cancellations by phone. 

Paid registration substitutions may be accepted with written approval from RAPS for requests received before the start of the event. To transfer a registration, email raps@raps.org with the event title, name of the original registrant and the contact information for the new attendee. 

Proof of Attendance

RAPS will send an electronic letter or a certificate of attendance at the following the workshop.


Questions

For additional hands-on support, you can also connect with RAPS support 30 min prior to the workshophttps://www.raps.org/website/virtual-event-help

For account support, contact the RAPS Support Center: +1 301 770 2920, ext. 200 (8:30 am–5:30 pm EST, Monday–Friday) or email support@raps.org.


Cancellations

RAPS reserves the right to cancel this program at its sole discretion. RAPS will not be responsible for travel or other costs incurred due to cancellation. 

All cancellation requests must be submitted in writing to raps@raps.org. Cancellations will receive a full refund minus a 20% administrative fee. RAPS is unable to accept cancellations by phone. 

Paid registration substitutions may be accepted with written approval from RAPS for requests received before the start of the event. To transfer a registration, email raps@raps.org with the event title, name of the original registrant and the contact information for the new attendee. 


Proof of Attendance

RAPS will send an electronic letter or a certificate of attendance at the following the workshop.


Questions

For additional hands-on support, you can also connect with RAPS support 30 min prior to the workshophttps://www.raps.org/website/virtual-event-help

For account support, contact the RAPS Support Center: +1 301 770 2920, ext. 200 (8:30 am–5:30 pm EST, Monday–Friday) or email support@raps.org.

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