Talking to Decision Makers: What to Say and How to Say It - May 2021

RAC Credits
Friday, 21 May 2021 (1:00 PM) - Friday, 21 May 2021 (3:00 PM) Eastern Time (US & Canada)

Do you know how to make yourself an invaluable asset to senior leadership and executives?

Executives are busy. They have too many things to do, and not enough time to do them. When they come to work, they have their time planned out. When one of their employees requests a meeting, the executive expects the employee to explain the issue clearly, and what he/she needs to do. Employees who are able to communicate succinctly are considered assets to an organization and get rewarded with promotions and outstanding performance reviews.

Sign up for this high energy, interactive virtual program and learn how to prepare and describe an issue in 30 seconds using the “What”, “So What”, “Now What” pattern. Regulatory expert Nancy Singer will also explain how to respond to a manager’s probing questions, and after the presentation, you will be paired with two other participants and given the opportunity to practice applying the concepts with other attendees using your webcam.

    At the conclusion of the session, you will be able to:
  • Identify the traits that add to and detract from credibility.
  • Gain insight into ways to keep a decision-maker engaged.
  • Create and deliver a succinct and substantive description of an issue and the proposed next steps.

Pricing Amounts & Deadlines

4 May 2021 – 21 May 2021: Member $210.00 |Nonmember $235.00


Nancy Singer is an Assistant Professor at George Washington University. She teaches good communication skills and leadership to the reviewers CDRH’s Staff College and the FDA investigators and compliance officers at ORA University. She began her career as a federal prosecutor doing litigation for the FDA. Subsequently she was special counsel for AdvaMed.

Cancellation Policy

RAPS reserves the right to cancel this program at its sole discretion. RAPS will not be responsible for travel or other costs incurred due to cancellation. All cancellation requests must be submitted in writing via our online cancellation form. RAPS is unable to accept cancellations by phone. Please specify the name of the person registered and the event title. Substitutions may be accepted with written approval from RAPS and must be submitted to

Proof of Attendance

RAPS will send an electronic letter or a certificate of attendance at the following the workshop.


Call RAPS Solutions Center at +1 301.770.2920, Ext 200 or email