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FAQ CATEGORIES

RAC CREDENTIAL

RAC CREDENTIAL


RECERTIFYING YOUR RAC ONLINE

  1. Login to the www.raps.org website. Click on 'My Account' in the top right-hand corner to bring up your RAPS profile.
  2. On your RAPS profile, click on the 'Purchases' tab. Once the purchases tab has loaded, you will see a menu appear. Click on the menu item called 'Certifications', and you'll see the recertification item appear; click on the blue button that says 'Manage'. 
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On the next page click 'Certification Details'.
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  1. On the requirements page, you will see two Items required to recertify. First, you need to enter 36 or more credits worth of RAC recertification points within the recertification period, defined as the three years directly prior to your certification expiration date. To enter credits, click the green  'Add New Education Credit' button, enter the information the required fields, and click Save.

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  1. To view the credits that have been entered, click the blue 'Self-Declared RAC Points' text and any credits that have been entered will appear. 
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  1. Once you have entered your 36+ credits, you're ready to move on to the final step - paying the recertification fee. On the requirements page, you should see a product called 'RAC Recertification' as the second requirement. Click on 'Get This Product Now'.
Note: If you have not entered at least 36 credits, you will not be able to purchase this product.
  1. Before you checkout, you will be asked to re-read RAC privacy policy and code of ethics and agree to both.
  1. Once you've agreed to the code of ethics and privacy policy, you should be able to proceed through the remainder of the checkout process.
You're all done! Your submission will be reviewed and you will receive a confirmation email when the review is complete. RAPS staff reviews applications as quickly as possible; please allow 2-3 weeks for processing. If it has been more than 30 days since you submitted your application and you wish to check the status, please call the customer service team at +1 301 770 2920 ext. 200.

RAC CANCELLATIONS, WITHDRAWALS & TRANSFERS

Exam Cancellation/Refund

An application may only be withdrawn or cancelled before the application deadline. Requests to withdraw or cancel an application will not be accepted after this deadline. To withdraw or cancel an RAC application, you must submit a written request to the RAC program office at certification@raps.org. There is a $100 processing fee for withdrawn or cancelled applications.

Transferring to Another Testing Cycle

A request to transfer to the next testing cycle may be made without charge before the application deadline. Requests to transfer to the next testing cycle after the application deadline but before the end of the testing window will incur a transfer fee of $250. Transfers will be allowed up to 10 days after the end of the testing window. After this period transfers will not be allowed and applicants will be required to pay a new application fee at full price. For individuals who require a transfer due to an unavoidable emergency please see the ‘Emergency Situations’ section.