CHAPTER EVENTS & OTHER MEETINGS FAQ
What is your chapter meeting cancellation policy?
Chapter events with registration fees less than $100 will not be refunded. For events that exceed this amount, a 20% cancellation fee will be assessed. These cancellation requests must be submitted in writing. Registrations are non-transferable. There is no cash or credit card collection for off-site meetings. If an event is cancelled by RAPS, a full refund will be provided within 7 business days.
Do you to accept substitutions for meetings?
No, substitutions are not accepted for meetings. RAPS does have an option to cancel a meeting registration provided this is done prior to the cancellation deadline.
I am registered for a meeting but can no longer attend. How do I cancel my registration?
RAPS does not accept cancellations by phone. Please send your request to cancel, specifying the name of the person registered, customer (or member) number and event title via email, to email@example.com.
All requests for cancellations and/or refunds must be received in writing or by calling customer service which will require supporting documentation and must be received by the deadline specified. All refunds are subject to a 20% assessment unless otherwise specified. (Note: Some events have a refund policy that is more stringent). Registrations are not transferable.