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Digital Support Specialist, Rockville, Maryland
Be part of a dynamic and innovative technology team! RAPS, a very prestigious health / Bio / Pharma, non-lobbying global organization headquartered in Rockville, Maryland has an immediate need for a Digital Support Specialist. RAPS offers an extremely generous benefits package, flexible work schedule, 25 days PTO, ten paid holidays, office closure between Christmas and New Year’s, convenient to metro location, Metro Smartrip subsidy or free parking, Health Reimbursement Account, comprehensive insurance and 403b match.
This position serves a critical role in achieving the organizations strategic priority of delivering innovative solutions, valuable and accessible education, and professional development experiences to the profession, while empowering a community environment focused on interactions, relationships, and knowledge sharing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position is responsible for setting up and maintaining RAPS digital solutions primarily including, but not limited to, event registration and related online logistics and technical support and maintenance for live and virtual events and related solutions. Create and maintain processes and procedures, working with the education team, to assist in collection of content and logistical information for event setup and management in AMS, CMS, and related event systems. Provide virtual and live meeting support for digital solutions. This position may require travel for live events. This position works within the technology team but works across departments, including the education events team to support the digital needs of events in alignment with the organization’s overall strategic goals. As part of the technology team, this position will also provide additional digital technical support as needed. This position reports to the Director, Technology.
EXPERIENCE AND EDUCATION:
Required Skills/Technical Experience: