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POSITION SUMMARY

The Manager, Education Program Development develops and manages many of RAPS’s online and in-person education initiatives.  This position largely focuses on RAPS’s one and two-day workshops (online and in-person), as well as, the organization’s executive development and leadership programs.  The individual in this position works with volunteer subject matter experts and expert groups to facilitate curriculum development.  This position requires a high level of engagement with the membership and has significant interaction with participants and speakers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned)

 

Duties in support of the RAPS Education programs:

  • Performs all aspects of speaker management for online, in-person and Hybrid programs, including getting biographical sketches of speakers, establishing agendas and providing input of content design
  • Works with the Director, Education on the development of the annual training and education calendar.
  • Assists in the identification of new workshops and online events
  • Assists with work related to the Education Committee, which may include scheduling conference calls, taking and sending out minutes, and performing any relevant follow up.
  • Manage stakeholder (volunteer subject matter experts, speakers, regulators) interactions and communications and adhere to timeline requirements
  • Mange tasks related to speaker(s), including routine check-in communication and ensuring RAPS’s contractual and payment obligations are met
  • Manage the timelines for all projects and work with internal and external stake holders to ensure accountability and completion of tasks
  • Manage evaluation data related to education programs and provide timely feedback
  • Manage program budgets and update as required
  • Manage logistics for educational programs

Key Areas of Responsibility

  • Education Program Development
    • Communicates clearly with stakeholders by providing project timing, updates and task requirements
    • Manages speaker expectations by providing input on content design, course goals, course objectives and intended outcomes.
    • Assists subject matter experts with curriculum/instructional design and best practices.
    • Organizes and facilitates small group volunteer meetings
    • Performs setup for virtual events and manage speaker dry runs and setup requirements.
  • Logistics
    • Creates events in association management system (AMS)
    • Performs speaker management tasks, including making travel arrangements and processing reimbursement
    • Review printed and Web material for accuracy
    • Manages post-conference communication with attendees, including disseminating presentation materials
    • In-Person Events
      • Manage meeting requirements and potential options such as locations, food and beverage, housing needs, audiovisual, room set ups, and other conference specifications
      • Travels and works onsite for events. When onsite, coordinates with presenters, venue and vendors on event-related items
      • Creates and ships onsite meeting materials, such as badges and participant lists
      • Manage contracts with facilities, suppliers, and other vendors based on needs identified by staff
      • Liaises with hotel/facility, sales, convention services, catering personnel, registration coordinator, and others

 

SUPERVISORY RESPONSIBILITIES

The Manager, Education Program Development is responsible for the success of the programs by closely managing the tasks and outcomes of the program.  While this position does not have direct oversight of other FTEs, they do manage vendor relationships with contractors and contracted faculty for programs.

 

QUALIFICATIONS

Preferred:

  • Project Management experience
  • Experience in negotiating event-related contracts
  • Experience with volunteer committee management/working with subject matter experts

Required:

  • Bachelor’s degree, graduate degree a plus
  • 4 – 6 years’ experience in planning and execution of training and/or education-related programs, preferably at a membership-based association
  • Strong background in Training/Educational Design, Adult Learning Theories (ADDIE), knowledge transfer and effectiveness
  • Background in online education design and best practices
  • Strong strategic thinking skills
  • Strong collaborative skills
  • Excellent problem-solving skills
  • Excellent communications (written, verbal, and interpersonal) skills are required.
  • Strong background in volunteer management, project management, and event planning is required.

Physical demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment

  • General office environment.
  • Travel required up to 20% of the time.