The Chapter Events Specialist is the primary liaison for RAPS Chapters and LNGs, ensuring the successful planning and execution of virtual and in-person events. This role collaborates closely with internal teams and volunteer leaders to implement efficient processes, strengthen partnerships, and deliver high-quality event experiences. Strong communication, project management, and relationship-building skills are essential. The role reports to the Manager, Chapter and Volunteer Relations and works collaboratively across RAPS.
Provide operational and logistical support to volunteer chapter and LNG leaders in delivering professional development and networking activities across virtual and in-person formats while ensuring a positive stakeholder experience.
Lead end-to-end event logistics, including planning, vendor coordination, catering, registration management, sponsorship fulfillment, and onsite/virtual execution.
Develop and execute multi-channel marketing campaigns to promote chapter and LNG events, including email, social media, online communities, and web content.
Draft and edit marketing and promotional copy for event communications, ensuring messaging is clear, engaging, and aligned with RAPS brand standards.
Partner with internal marketing teams to optimize campaign performance, audience targeting, and engagement strategies.
Serve as a primary point of contact for chapter and LNG leaders, providing volunteer management support, guidance, and training to ensure successful event delivery.
Deliver high-quality customer service by responding to member and stakeholder inquiries, resolving issues, and ensuring a seamless event experience.
Manage all administrative functions related to events, including documentation, financial tracking, reporting, survey analysis, and database updates.
What you will bring to succeed:
Bachelor’s degree or a combination of education and experience which demonstrates the necessary skills required for the position.
2+ years of professional experience, preferably in event operations, marketing, or association environments.
Experience developing and executing marketing campaigns across multiple channels (email, social, web).
Strong copywriting and content development skills, with the ability to tailor messaging to different audiences.
Demonstrated experience in volunteer coordination or stakeholder management.
Proven ability to manage event logistics and administrative processes with high attention to detail.
Strong customer service orientation, with the ability to build relationships and resolve issues effectively.
Excellent organizational, project management, and multitasking skills in a fast-paced environment.
Proficiency with Microsoft Office and Zoom required; familiarity with Higher Logic preferred.
Association/nonprofit and/or regulatory/health-science experience preferred.
What RAPS offers:
Highly competitive, market-based wages
Annual merit-based salary adjustments
Incentive pay/bonuses
Reimbursement for job-related education + training
Generous PTO accruement
10 annual paid holidays with extended holiday break
Medical, dental, vision, & life insurance
Short/long term disability
Flexible spending account (FSA)
403(b) Retirement Plan with employer match
About RAPS
The Regulatory Affairs Professionals Society (RAPS) is the largest global organization of professionals involved with regulatory and quality healthcare products, including medical devices, pharmaceuticals and biologics, diagnostics, and digital health. Founded in 1976 as a neutral, nonprofit organization, RAPS supports and elevates the regulatory profession with education and training, professional standards, publications, research, networking, career development, and other valuable resources. RAPS is home to the Regulatory Affairs Certification (RAC), the only post-academic professional credential to recognize regulatory excellence. The society is headquartered in suburban Washington, DC, with chapters and affiliates worldwide.
As an employer, RAPS encourages dedication to quality and member service. We support innovation and creativity, respect, and high ethical standards. We value learning and professional development and strive to maintain a safe and enjoyable work atmosphere that promotes collegiality.
RAPS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Interested candidates must submit a cover letter and resume to our career portal.
