Communication and Negotiation
Table of Contents
Chapter 1 The Basics of Communication
Chapter 2 Effective Communication in Practice
Chapter 3 Oral and Behavioral Communication
Chapter 4 Written Communication
Chapter 5 Influencing and Negotiating
Chapter 6 Global Business Etiquette and Cultural Considerations
Exercise and Quiz Answers
Peggy Berry, MBA, RAC
About the Book
Available formats: print and e-book
Preparing for an upcoming meeting with international counterparts? Negotiating with a global regulatory agency? Enter your most high-pressure meetings with the confidence and assurance that only RAPS’ experts can provide with Communication and Negotiation.
Whether you’re working on internal corporate messaging or preparing a vital presentation for a regulatory authority, this book provides both basic and detailed descriptions of the communication and negotiation skills that permeate regulatory. From one-on-one interactions, marketing endeavors, large presentations and beyond, explore how the improvement of your communication and negotiation qualifications can drive regulatory excellence.
Who will benefit from this book?
No matter where you are in your regulatory career, an understanding of communication and negotiation across the industry—especially as they pertain to regulatory authorities or Notified Bodies/Registrars—is essential to drive regulatory excellence.
Purchasing Options
This book can be purchased in the following formats:
- Digital e-book. Single purchase; accessible online via RAPS Library online reader and downloadable.
- Printed book.
This book can also be purchased as part of the following bundles:
- All Access Library (12-month digital subscription)
Published by RAPS © 2011. Paperback. 122 pages. ISBN: 978-0-9829321-6-2.
